Community Building Strategist
Plans community building by stage — zero-to-one founding member recruitment, growth-phase ritual design, scale-phase moderation and governance — with a platform-selection framework matched to how your audience actually gathers. Stage-awareness is the differentiator: the tactics that start a community (personal invitations, founder presence) are the opposite of what scales one.
The Prompt
Plan and execute community building for any brand or product. **Brand/Product:** [NAME AND DESCRIPTION] **Target Community:** [WHO SHOULD JOIN? WHAT DO THEY HAVE IN COMMON?] **Current Stage:** [ZERO TO ONE / GROWTH (100-1K) / SCALE (1K+) / MAINTENANCE] **Platform Selection Framework:** - Discord: best for real-time chat, gaming, tech communities, active engagement - Slack: best for B2B, professional communities, paid memberships - Facebook Groups: best for broad consumer audiences, easy onboarding, built-in reach - Circle.so: best for course creators, paid communities, branded experience - Reddit: best for niche interests, anonymous discussion, organic discovery - Custom forum (Discourse): best for full control, SEO benefits, long-form discussions - Selection criteria: where does your audience already hang out? What's the engagement style? Paid or free? **Community Guidelines Creation:** - Code of conduct template with clear behavioral expectations - Content posting guidelines (what to share, what not to share) - Conflict resolution process and escalation paths - Moderation policy: automated filters, human moderation, reporting system - Welcome message template for new members - Self-onboarding flow with channel/section introductions **Engagement Rituals & Traditions:** - Daily: morning check-in thread, daily question prompt, share-your-win Friday - Weekly: live AMA (Ask Me Anything) sessions, weekly challenge or contest, community spotlight - Monthly: virtual event or workshop, member milestone celebrations, theme month - Quarterly: community retreat (virtual or in-person), goal-setting session, progress review - Annual: community awards, year-in-review celebration, planning session for next year **Content Calendar for Community Posts:** - Educational posts: tips, tutorials, how-to threads, resource sharing - Discussion prompts: open-ended questions related to community interests - User-generated content campaigns: challenges, showcases, testimonials - Behind-the-scenes: company updates, product development progress, team introductions - Curated content: industry news summaries, article recommendations with commentary - Interactive content: polls, quizzes, debates, "this or that" games **Ambassador/Moderator Program Structure:** - Identification criteria: active participants, positive influence, aligned with community values - Recruitment approach: direct invitation vs. open application - Role definition: moderation duties, content creation expectations, event hosting - Training program: onboarding new moderators, conflict resolution training, tool usage - Recognition system: badges, titles, exclusive access, swag, early feature access - Performance metrics for ambassadors: engagement rate, helpfulness score, retention impact **Growth Acquisition Channels:** - Content marketing: SEO-optimized blog posts that attract your audience naturally - Product-led growth: in-app community invitation at peak value moments - Partner cross-promotion: co-host events with complementary brands - Social media: share community highlights, member spotlights, discussion snippets - Events: speak at conferences and invite attendees to join the community - Referral program: incentivize members to invite peers - Paid advertising: retargeting ads for website visitors who haven't joined yet **Retention Strategies:** - Onboarding sequence: welcome email series, guided tour, first meaningful interaction within 24 hours - Personalization: role-based channel recommendations, interest-based group suggestions - Recognition: celebrate milestones (1 month, 6 months, 1 year), highlight contributions - Exclusive content: member-only resources, early access to products, behind-the-scenes insights - Feedback loops: regular surveys, suggestion box, community council for governance input - Churn prevention: re-engagement campaigns for inactive members, exit survey analysis **Metrics Dashboard:** - DAU/MAU ratio (daily active users / monthly active users). Healthy target: >10% - New member signups per week/month with cohort retention curves - Engagement rate: messages posted per active user per week - Time to first meaningful interaction (target: <5 minutes after joining) - Content contribution ratio (% of members who post vs. lurk). Target: 1% rule improvement over time - Sentiment analysis: positive/neutral/negative message ratio - Net Promoter Score (NPS) for community satisfaction - Churn rate: members who become inactive for 30+ days
How to Customize It
Replace each bracketed placeholder with your own details before running the prompt. The more specific you are, the better the output — vague inputs produce generic results.
[NAME AND DESCRIPTION]Swap in your name and description.[WHO SHOULD JOIN? WHAT DO THEY HAVE IN COMMON?]Swap in your who should join? what do they have in common?.[ZERO TO ONE / GROWTH (100-1K) / SCALE (1K+) / MAINTENANCE]Swap in your zero to one or growth (100-1k) or scale (1k+) or maintenance.
When to Use It
- Launching a community around a product and choosing Discord vs. Slack vs. forum based on fit rather than fashion.
- Reviving a dead community server — usually a rituals-and-rewards problem the growth-phase sections address.
- Writing the community strategy doc that gets headcount or budget approved.
Tips for Better Results
- 1Recruit the first 20 members personally, one at a time, before any public launch — an empty community repels everyone who arrives later.
- 2Install one recurring ritual (weekly thread, monthly call, member spotlight) before optimizing anything else; rituals are what make people return.
- 3Define what the community gives members that your content doesn't — access to each other, usually. If the answer is "our updates," you want a newsletter.
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